FAQ
Questions, answered.
How the service works, what it costs, and what happens when it snows.
What areas do you service?
The Twin Cities metro and western Wisconsin: 130 cities across Washington, Ramsey, Hennepin, Dakota, Anoka, Chisago, Carver, Scott, Wright and St. Croix counties, including Minneapolis, St. Paul, Woodbury, Coon Rapids, Blaine, Maple Grove, Eagan, Hudson and New Richmond. See the full service area list.
How much does dog poop cleanup cost?
Weekly service starts at $19.95 per visit for one dog, about $86 a month. Twice weekly starts at $17.95 per visit, bi-weekly at $29.95, and monthly at $49. Every price is on the Routine Servicing page, with no quote form and no sales call. No contract, and the price you see is the price you pay.
How do I get started?
For a spring cleaning you can order directly on the Spring Cleanings page. For routine servicing, fill out the form on the Routine Servicing page and we'll confirm your first visit, usually the same day.
What does a visit actually look like?
- Your technician sends you an on-the-way message.
- They walk the whole yard, not just the easy spots.
- Waste goes into your trash can, double-bagged and sealed, if the can is accessible.
- The gate gets closed behind them, every time.
- They head to the next yard.
How is the waste disposed of?
All waste goes into extra-strength, doubled-up bags and into your trash can. Sealed, odour-free, guaranteed. If you'd rather it didn't sit in your bin at all, we offer haul-away as an add-on. See below.
Can you take the waste away instead of leaving it in my bin?
Yes. Haul-away is an optional add-on: instead of double-bagging into your trash can, we take the waste off your property entirely.
$14.95 a month for 1–2 dogs · $24.95 a month for 3 or more.
It's a flat monthly rate rather than per visit, because the amount of waste depends on how many dogs you have, not how often we come. Most people are perfectly happy with sealed bags in their own bin, but if you share a bin with neighbours, keep it in an attached garage, or you're on bi-weekly service through the summer, this solves it. Just ask us when you sign up, or mention it on a call.Do you service in winter?
Yes, we're available year round. Significant snow or bad road conditions may occasionally prevent us from getting out. If it snowed right before your visit we can usually still find most of the waste, especially in yards where it's concentrated in a few areas.
What happens if snow forces you to skip a visit?
Whatever we don't get this week due to snowfall, we get the next. If you're on weekly service, we prorate the difference so those two weeks are billed at the bi-weekly rate instead of two weekly visits. If you're on bi-weekly, the service pushes back and resumes on the normal schedule.
How do payments work?
A valid card goes on file to begin service. One-time cleanups and initial scoops are due at the time of service, or ordered beforehand on the Spring Cleanings page. Routine servicing is billed monthly on auto-pay. No contract either way, and you can change or cancel anytime.
Do I need to be home?
No. Just make sure the gate is unlocked and we'll take care of the rest. We always close gates behind us, and you'll get an on-the-way message so you know we're coming.
What if I'm not happy with the cleanup?
Let us know. If you're unsatisfied we'll come back, or we'll refund that visit and cover your next one free.
Who are you, exactly?
Poo Force is a family-owned private scooping service. Will and C.J. are brothers who started with a bucket and a rake; Ryan joined the crew along the way. We've been doing this for over 8 years and we're still locally owned. Read our story.
Are there discounts?
Veterans and teachers get 10% off all services. Just mention it when you sign up.