FAQ
Questions, answered.
How the service works, what it costs, and what happens when it snows.
What areas do you service?
The Twin Cities metro and western Wisconsin: 130 cities across Washington, Ramsey, Hennepin, Dakota, Anoka, Chisago, Carver, Scott, Wright and St. Croix counties, including Minneapolis, St. Paul, Woodbury, Coon Rapids, Blaine, Maple Grove, Eagan, Hudson and New Richmond. See the full service area list.
How much does dog poop cleanup cost?
For one dog on a typical yard (1/8 to 1/2 acre), weekly service is $19.95 per visit, about $86 a month. Twice weekly is $17.95 per visit, bi-weekly $29.95, and monthly $49. Smaller yards save $2 a visit, so prices start at $15.95. The instant estimator on the Routine Servicing page shows your exact price in seconds, with no quote form and no sales call. No contract, and the price you see is the price you pay.
How does yard size affect my price?
Our rates are based on a yard between 1/8 and 1/2 acre. Smaller yards, up to 1/8 acre, save $2 a visit. Yards from 1/2 to 1 acre add $4, 1 to 1.5 acres add $8, and 1.5 to 2 acres add $10. Anything over 2 acres gets a custom quote. That's based on the area we actually clean, not your lot size.
How do I get started?
For a spring cleaning you can order directly on the Spring Cleanings page. For routine servicing, answer the three quick questions in the estimator on the Routine Servicing page, send your request, and we'll confirm your first visit, usually the same day. Your first cleanup is free.
What does a visit actually look like?
- Your technician sends you an on-the-way message.
- They walk the whole yard, not just the easy spots.
- Waste goes into your trash can, double-bagged and sealed, if the can is accessible.
- The gate gets closed behind them, every time.
- They head to the next yard.
How is the waste disposed of?
All waste goes into extra-strength, doubled-up bags and into your own trash can, so it goes out with your regular garbage.
Can you haul the waste away?
No. We bag everything up and leave it in your own trash can, so it goes out with your regular garbage.
Do you service in winter?
Yes, we're available year round. Significant snow or bad road conditions may occasionally prevent us from getting out. If it snowed right before your visit we can usually still find most of the waste, especially in yards where it's concentrated in a few areas.
What happens if snow forces you to skip a visit?
Whatever we don't get this week due to snowfall, we get the next. If you're on weekly service, we prorate the difference so those two weeks are billed at the bi-weekly rate instead of two weekly visits. If you're on bi-weekly, the service pushes back and resumes on the normal schedule.
How do payments work?
A valid card goes on file to begin service. One-time cleanups and initial scoops are due at the time of service, or ordered beforehand on the Spring Cleanings page. Routine servicing is billed monthly on auto-pay. No contract either way, and you can change or cancel anytime.
Do I need to be home?
No, never. As long as we can get into the yard, you don't need to be home for any visit, including the first one. We always close gates behind us, and you'll get an on-the-way message so you know we're coming.
What if I'm not happy with the cleanup?
Let us know. If we miss something during your cleanup, we'll return to make it right at no additional charge. If you've already cleaned up what we missed, we'll refund that visit. You can read the full Poo Force Promise, including what's covered and how to reach us.
Who are you, exactly?
Poo Force is a family-owned private scooping service. Will and C.J. are brothers who started with a bucket and a rake; Ryan joined the crew along the way. We've been doing this for over 9 years and we're still locally owned. Read our story.
Are there discounts?
Veterans and teachers get 10% off all services. Just mention it when you sign up. New customers also get their first cleanup free on any regular plan.